Privacy Policy

1. Introduction

This Privacy Policy explains how Opplexify ("we", "us", or "our") collects, uses, shares, and protects information about you when you visit our website or engage our web development services. We are committed to handling your personal information responsibly and in line with generally accepted data-protection principles.

2. Information we collect

Information you provide

When you contact us, request a quote, or work with us on a project, we collect the information you choose to share, such as your name, email address, phone number, company name, and the details of your message or project.

Information collected automatically

• Basic analytics data such as pages viewed, referring site, and approximate location.
• Device and browser information such as browser type, operating system, and screen size.
• Server logs, including IP address and timestamps, used for security and diagnostics.
• Cookies and similar technologies (see the Cookies section below).

3. How we use your information

• To respond to your enquiries and provide quotes and proposals.
• To deliver, manage, and support the development services you engage us for.
• To process payments and maintain records of transactions and invoices.
• To operate, secure, and improve our website and services.
• To send service-related communications about your project.
• To comply with legal, accounting, and regulatory obligations.

4. Legal basis for processing

We process personal information where it is necessary to respond to your requests and perform a contract with you, where we have a legitimate interest in operating and improving our business, where you have given consent, and where we are required to comply with a legal obligation.

5. Sharing your information

We do not sell your personal information. We share it only with trusted third parties that help us operate our business, and only as needed to provide our services. These may include:

• Hosting and infrastructure providers that store and serve our website and applications.
• Payment processors that handle billing and process transactions securely.
• Analytics providers that help us understand how our website is used.
• Professional advisers and authorities where required by law.

Payment card details entered during checkout are handled directly by our payment processor and are not stored on our own servers.

6. Cookies and similar technologies

Our website may use cookies and similar technologies to remember your preferences, keep the site secure, and measure usage. You can control or disable cookies through your browser settings; doing so may affect how some parts of the site function.

7. Data retention

We retain personal information only for as long as necessary for the purposes set out in this policy, including to provide our services, maintain business and accounting records, resolve disputes, and comply with legal obligations. When information is no longer needed, we delete or anonymise it.

8. Data security

We use reasonable technical and organisational measures designed to protect your information against unauthorised access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International transfers

Opplexify works as a remote team serving clients worldwide, and the third parties we rely on may process information in different countries. Where information is transferred across borders, we take steps to ensure it remains protected in line with this policy and applicable law.

10. Your rights

Depending on your location, you may have the right to access, correct, update, or delete the personal information we hold about you, to object to or restrict certain processing, and to withdraw consent where processing is based on consent. To exercise any of these rights, contact us at admin@opplexify.com and we will respond within a reasonable time.

11. Children's privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

12. Changes to this policy

We may update this Privacy Policy from time to time. The current version is always available on this page, and the "Last updated" date reflects the most recent change.

13. Contact us

If you have any questions or requests regarding this Privacy Policy or your personal information, contact us at admin@opplexify.com.